Sell products
Sell physical goods and digital files straight from your website - stock, shipping, orders and refunds included.
Sell turns your website into a small shop: gift cards, workshops, digital files or goods you post. The customer pays by card, Apple Pay, Google Pay or Swish, and the order lands with you.
Sell is part of Pro, and you need Stripe connected before money can move - see Offers & Payments.
Is Sell the right place?
SnabbSajt asks you this before you add anything, because three different things get confused:
| What you're selling | Where it belongs |
|---|---|
| A physical item or a digital file - same price every time | Sell (this page) |
| An appointment or treatment the customer books | Services with booking |
| A custom job priced for one customer | A quote or an invoice |
Add a product
Give it a name, a price, a picture and a short description. Then pick the type:
- Digital product - upload the file the buyer gets, paste a link, or both. They receive it right after paying.
- Physical product - optionally track stock, so the product sells out on its own instead of overselling.
A product stays a draft until you publish it, and you need a name and a price before that's allowed. Later you can archive a product to take it out of the shop without losing its order history.
Delivery, shipping and returns
Under settings you decide how goods reach the customer:
- Shipping options at a flat rate - as many as you need.
- Pickup, with your own instructions ("collect at reception after booking").
- Return and withdrawal terms - Swedish consumers have a 14-day right of withdrawal, and this is where you spell out how yours works.
Show the products on your website
Products don't appear by themselves. Open the editor, add a Products section, and publish.
Orders
The Orders tab lists everything sold. You can search by customer, filter by paid, problem or refunded, mark an order fulfilled, refund it, and export the whole list as a spreadsheet. New orders also show up in your Inbox.
Two situations are worth knowing before they happen:
- The customer withdrew the purchase. You have 14 days to refund. The order says so plainly.
- The payment was disputed (a chargeback). You answer this one in your Stripe dashboard before their deadline - otherwise the money is withdrawn. SnabbSajt can only show you the status.
Next steps
- Offers & Payments - connect Stripe, send invoices.
- Inbox - where new orders arrive.
- Take bookings - for time you sell rather than things.
Didn't find the answer, or is something wrong here? Tell us.
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