Take bookings
Let customers book a time on your website, set the hours you're available, and handle every booking from one place.
If customers book time with you - a haircut, a treatment, a table, a call - you can let them do it straight from your website, day or night. Nothing to install and no separate booking tool to pay for.
Set it up in three steps
1. Add what people can book
Open Services and add what you offer. For each one you set a name, a price, and a length - and then the important part: what happens when someone clicks. Choose Book and that service becomes bookable. (The other choices are Request a quote, Call and Message, for the things you'd rather talk about first.)
2. Set your booking hours
Under Booking hours you say when customers may book. This applies to every service unless you give one its own hours. Here you also set:
- Closed days - holidays and time off, so nobody books while you're away.
- Offer times every - how closely the offered times sit. Leave it empty to use the service length, or set 30 to always offer times on the hour and half hour.
- Cancellation notice - how close to the appointment a customer can no longer cancel themselves.
- Remind the customer - how many hours before the time they get a reminder. 0 turns reminders off.
3. Put it on your website
Open the editor and add a Booking section (Add sections explains how). The section shows your bookable services automatically. Then publish - bookings only work on the live website.
Already using another booking system?
Keep it. When you add the Booking section you choose how customers book:
- Built-in - SnabbSajt's own booking, described on this page.
- Link - paste the link you already have (Calendly, Cal.com, Bokadirekt and the like). Recognised services are shown right on the page; anything else opens through a button.
- Embed code - for advanced widgets. It runs in a safe, isolated box, so a widget that needs full access to the page may work better as a link.
Switching method clears what you filled in for the previous one, so pick before you fill everything in.
Fine-tuning a service
Each service has a few optional settings worth knowing about:
- Buffer between bookings - breathing room after each appointment.
- Minimum notice - how far ahead someone must book, in hours.
- Bookable ahead - how far into the future the calendar opens.
- Questions for the customer - ask for the things you always end up asking for anyway (address, car model, number of guests). You can have the AI suggest the questions.
- Cancellation policy and confirmation message - leave them empty to use the texts from Booking hours.
Taking payment at the time of booking
Under Payment on a service you can ask for a deposit or full payment when the customer books. This needs online payments switched on - see Offers & Payments. A customer who prepaid and then cancels in time is refunded automatically.
Handling the bookings you get
Every booking lands in your Inbox, together with messages and orders. From there you can reschedule, mark a no-show, refund, or cancel - and the customer is told automatically.
When nobody can find a time
If visitors tried to book and found nothing free, SnabbSajt tells you so on the booking hours page - with the number of people it happened to. That's your cue to open more times, or to get back to the people waiting.
Next steps
- Inbox - where your bookings and messages arrive.
- Offers & Payments - deposits, invoices and getting paid.
- Statistics - how many bookings your website actually brings in.
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