Settings

Settings has three clear places, and you reach each one from where it belongs — there is no switcher to learn:

• Website settings changes only the website named in the header. It opens on General. Contact details — the public phone number, e-mail and address this website shows — sits right under it. Web address, sharing, visibility, visitor messages, website access and advanced website tools each have their own row in the left menu. The content panel never contains another set of tabs.
• Company settings changes the company named in the header. It contains the company name and company-wide access. It does not change a website's public phone number or address.
• Account settings is about you and the subscription named on screen. It contains Profile, Experimental features, Subscription, Notifications and Privacy & data. Profile also contains sign-in, transferring the account to someone else, and account deletion. There is no members list here: people are invited to a website or a company, never to the account behind them. Language and app appearance use dropdowns; controls that cannot work on the current device, such as vibration on desktop web, are hidden.

The gear in the website editor opens Website settings directly, and so do the gear on a website's overview and the Website settings row in a website card's menu on the website list. The gear in the left sidebar follows where you are standing: inside a website it opens that website's settings, and anywhere else it opens Account settings. Company settings sit one quiet link away, at the bottom of a website's settings menu and in the company menu. The company menu keeps Company settings and Invite a member beside the current company, while Account settings, language, appearance, help and your current plan stay together below. If you have several companies, they open from the My companies submenu instead of filling the main menu.

Can't find something? Search inside the current settings place. Older saved links still open the matching new section; an unknown link shows a recovery message instead of guessing a potentially destructive destination.

Icon and footer and Sharing are separate rows. Messages and the Visitor assistant are also separate rows. Website-only advanced tools include Integrations & code, Memories, Translations, Backup & move, Import, and Developers. Experimental features is its own row under Account settings, because the preference follows you rather than one website.

Under Account settings → Profile you will also find Download the app, which takes you to the desktop app for Mac or Windows. Searching for "download", "desktop", "Mac" or "Windows" inside settings lands on that row. It only shows on a computer we have an app for — not on a phone, and not when you are already using the app.

Integrations, cookies and your privacy policy

Under Integrations & code: to measure visitors, paste a tool's ID (like Google Analytics). SnabbSajt handles the rest: when you turn on a tool that uses cookies, a cookie banner appears on your website automatically. With no tracking on, your built-in, cookie-free insights keep working and no banner shows.

Integrations are included from Starter up. If you move back to the free plan your own tools and your own code stop loading on the website - the setting stays saved and applies again as soon as you upgrade. Your SnabbSajt statistics are unaffected; they're on every plan.

Send enquiries on automatically

At the bottom of the same tab sits Automation. If you already use another system - a CRM, Zapier, Make - you can have SnabbSajt send new enquiries and bookings there automatically, the moment they arrive.

You enter the address that system gave you (it must start with https://) and pick what should be sent. You get a key that is shown once only - save it straight away, you won't be able to see it again. Paste it into the receiving system: it's how that system knows the delivery came from you.

Before any real customer's details go anywhere, press Send test event to see immediately whether the address works. If something breaks later it shows as "Couldn't send" in the list, and Activity shows the most recent deliveries.

This only goes one way: out of SnabbSajt. Nothing can be sent into your website through it. You can have up to five receivers per website, and only the account owner can add them.

Create or open a privacy policy, terms, and accessibility statement from Editor → Pages → New page → Legal pages. They are ordinary pages you can review and adapt. If you change tracking later, regenerate the policy there.

Back up or move your website

Your website is yours. Under Backup & move you can:

• Download a backup (.zip) - the whole website with the images baked in. It loads back even if the original was deleted. This is the one we recommend.
• Download a copy as a data file (.json) - text and settings, without images baked in.
• Duplicate the website to create a second website just like this one, under a name you choose. The quickest way in is the ⋯ menu on the website's card in your website list - see Create your first website.
• Download as a website (HTML) - ready-made files you can host anywhere. Publish first. In the copy, forms become static and open email instead.

Under Import you bring a website in instead: drop a backup or developer package into the upload area, paste an existing website address, or paste HTML. All three controls stay visible. That creates a new website - your current one is untouched.

There's no lock-in. This is separate from version history, which is for stepping back a few edits rather than moving house.

Share with a helper

Open Members to give a family member, employee or freelancer access - as an editor (can make changes) or a viewer (can look but not change). The tab lives on the website and on the company, which is where you choose how far the access reaches. The same tab decides who is allowed to email your customers.

Delete a website

Before you confirm, the box shows what disappears: how many customer requests, contacts, bookings, quotes, invoices, products, orders, services, pages and images live on the website, who you shared it with, and whether a web address gets disconnected. If the website is published, it says the site stops being visible on the internet immediately.

Under Delete website, type the website name to confirm (if you are removing several at once, you type the company name instead). The website disappears for your visitors right away, but it is not gone yet: you have 7 days to change your mind. During that time it stays under Recently deleted in your website list, and Restore brings it back with everything in it. After 7 days it is deleted permanently and cannot be recovered. You also get an email with a direct restore link and our support address when you delete a website.

If you'd rather hand the whole account over to someone else, Transfer ownership is under Account → Profile.

Only want the website off the internet? Then don't delete it. Unpublish under General takes the site off the internet and keeps all your content, so you can publish again whenever you want.

Sold anything in your shop?

Then you first tick that you have a backup of your orders. We do not stop you from deleting the website – but Swedish bookkeeping law may require you to keep the sales records for seven years, and we cannot get them back for you afterwards. Download the backup first. An abandoned, unpaid checkout does not count.

Paying for a subscription?

A subscription does not stop on its own when the website is gone. If the website you are removing is your last one, the box asks what should happen to the subscription before you can confirm — cancel it (you pay nothing after the paid period ends, and you can undo that under Plan until then) or keep it (you can create a new website whenever you want). If you still have other websites, the subscription is not affected at all.

Delete a company

If you have more than one company, you can delete one of them. Go to your website list, click ⋯ next to the company name at the top, and choose Delete company.

Every website in that company is deleted with it. The dialog lists them by name before you confirm, so you can see exactly what goes. You type the company name to confirm. The websites can be restored for 7 days, just like deleting a single website.

A web address you bought does not go with them. It stays on your account and keeps renewing until you point it at another website or turn off its renewal under Web addresses.

Your last company cannot be deleted — at that point it is the account you want to leave, which is Delete in settings.

Delete your account

Under Account settings → Profile → Delete account. This is not the same as deleting a website: it takes the whole account, all your companies and all your websites.

Before you confirm, the box shows what actually happens, read from your account:

• which companies get deleted, with how many websites they have and how many are on the internet today;
• which companies you are only invited to - they are not affected, you just leave them. If you build websites for other people this is the most important line on the screen;
• which subscriptions get cancelled, and the date they are paid until;
• how many AI credits disappear - purchased credits are not refunded;
• your web addresses: the ones you bought through us stop renewing and lapse when the period ends; the ones you own elsewhere are simply disconnected and stay yours;
• whether you have issued invoices. Bookkeeping law may require them to be kept, so the deletion itself can pause on them. You get a message if that happens, and your website is removed regardless.

You have 30 days to change your mind, and you cancel in the same place. If you own no company - you are only invited to other people's - there is no waiting period: there is no website data to keep, and the account goes right away.

You can also delete your account in the app, the same way.

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